Take two…blogger decided to puke me out of it’s gullet just now, so my paragraph-long post went to text heaven…so, here we go again.
I should say, semi-drunken rants aside, this hasn’t been too bad of a week. Tonight was alright…Tuesday on the other hand was just…weird.
Tuesday was a them night at work. My job, if you haven’t read much of this blog, is at a nationwide office supply chain store. As this store delves more and more into non-office-supply…supplies, they continue to get more of a base of customers reflecting non-professional attitudes, rather than working-class folks who have, well, Manners.
Tuesday was a winner of a night. Every hour-to-90 minutes, there was a change in theme. It started out, as has been the case lately, with the difficult customers. Either they’re really nice and they have a totally convoluted request…or they’re total jerks and have a totally convoluted request, and they don’t thank you when you’re done.
The more convoluted the thing is, the quicker I want to get that person done. It’s like juggling, and then you want to stop. You want that last ball thrown to make it to your other hand as quick as possible, so you can move on to the bowling pins that next customer has. I want to make sure that I don’t mess up anything, so I try to move them through fast.
Here’s an example: the person has a points-card for the store. Fine, dandy. Wait, they also have a tax-exemption card for their job. Okay…but they also have 5 coupons for products. Fine, but not all of those coupons will work, since they will collide, and the system won’t accept them. Cool, okay. Wait, they have a product that they purchased before, and you need to exchange that so it goes toward the products they want now. Great, now I have to back up out of this order. Starting over, get to the end…crap, I forgot the points card! No wonder, they put it back into their wallet after you scanned it before! CRAP, third time…get to the end…wait! They have an empty ink cartridge that they can turn in, applying $3 toward the purchase! MOTHER *#(*#@(#!!! FOURTH TIME….
And so on. The next hour was made up of stoners. Stoners…they’re funny. They have “I’m a stoner, dude.” written all over their face. They want scales. They complain that the scales aren’t specific enough. They also try to buy 4-5 packs of the DVD-roms on sale, when the limit is 1-2. It’s just part of the theme.
The next segment was the angry old ladies. They’re angry because they need to make someone feel small. It makes their sad, pitiful, lonely lives seem that much better, to make someone who’s paid to be happy and helpful, feel like shit. I wish bad things upon these people…like hoping their children don’t visit very often. Beyond that, I simply feel sorry for them.
I don’t really hate anyone who walks through the doors of work. The chronic shoplifter that we have to put two employees on whenever he comes in. The deaf jerk who uses up ink cartridges until they’re empty, then claims they’re defective, and you’re supposed to help him because otherwise he’ll start to yell deaf-like until we “do” help him out. I just feel sorry for him, that he’s that freaking pitiful, that he has to use his condition to throw tantrums, that we somehow don’t see right through his lowly excuse for living.
Thankfully that guy doesn’t show up very often these days.
We had a going-away party for someone tonight. He’s about the median…see, folks aren’t very happy with the Vice-Store-Manager lately, and they’re leaving in droves. I don’t totally blame them…but again, I don’t hate the guy. I feel sorry for him, his attitudes, his lack of being a grown up, his throwing of tantrums.
I don’t like feeling sorry for people in authority though. I need to know that I’m working for someone who deserves to be where they are, that they aren’t there simply by default or providence. I need to know that the people in charge actually know what they’re doing, that they don’t push around those beneath them, and that those beneath them don’t push them around.
I guess I made a point somewhere in this little rant. I don’t like having much form to these posts, really. It makes it more fun (or “funner” as I’m wont to say) to just spill my guts, to say what I’m thinking.
Have a great week, all. I’m off to finish writing a page in a story.
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